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Frequently Asked Questions

1) Do I have to register to shop at www.dresslinefashion.com?

Yes, the process is quite simple; you just need to fill the registration form on Dressline Fashion’s homepage. You will be asked to enter your name, contact details, email address and shipping address.

2) Is my registered information protected?

Yes Absolutely. (Privacy Policy) We do not share customer details with 3rd party.

3) Can I edit my personal information?

Yes, you can edit your personal information in my account section.

4) How do I get a new password?

Enter your registered email id and mobile number to reset the password.

5) What are the shipping charges?

We offer free shipping all over India (no minimum cart amount)

International orders are chargeable (Shipping Policy)

6) I am based out of India & I want to place an order for delivery in India, Is it possible?

Yes, it is possible (Shipping Policy)

7) Do you deliver out of India?

Yes, we deliver all over the world.

8) Can I change the shipping address of my order?

Yes, you can change the shipping address of your order before the order is shipped. Please contact our customer team immediately to ensure the address is changed before dispatch.

Address change not applicable on international orders.

9) How do I make the payment?

We accept master card, debit card & credit card (All Payment Options)

10) How long does it take for all orders to be shipped?

All orders are shipped within 2-3 working days once the payment is received.

11) How long will it take to receive my order?

It takes about 2-8 working days for the order to be delivered. The days may vary from region to region & also the convenience of the logistics partner.

12) Can I Exchange my Product?

Yes, you can exchange your product for size, colour or a completely new style.

13) In how many days can I exchange my product?

15 days from the date of purchase of the product.

14) How do I Place an exchange Request?

To raise a request, please drop us an email on dresslineonline@gmail.com and we will process your request.(Exchange Policy)

15) Do I get a refund for my product?

We refund only in case of a manufacturing defect. (Refund Policy)

16) Can I return my product?

Yes, you can return your merchandise (Return Policy)

You can also get in touch with our customer care team regarding the same. (Contact)

17) How do I contact your customer care team?

Email or Contact number (Contact)